Phil Knight started Nike — originally Blue Ribbon Sports — by selling running shoes out of the trunk of his car at track meets. The team he built around him was a collection of misfits, oddballs, and passionate lunatics who he affectionately called the "Buttfaces." They built one of the most iconic brands in history.
"We were a band of misfits. I hired people who didn't fit anywhere else — quirky, difficult, unconventional people who happened to share an almost religious passion for running."
Knight didn't hire for resumes. He hired for passion. Jeff Johnson, Nike's first employee, got the job because he showed up at a track meet and wouldn't leave Knight alone about the shoes. Bob Woodell got hired because, despite being in a wheelchair, he had more determination than anyone Knight had ever met. The best people found Nike because they were drawn to the mission.
"I didn't hire people who wanted to sell shoes. I hired people who loved shoes. That irrational passion is what separates a good company from a great one."
Knight gave his people enormous freedom. He pointed them in a direction and let them figure out the rest. The ones who thrived in that chaos were the keepers. The ones who needed hand-holding didn't last. That self-selection process was, in hindsight, one of Nike's most effective talent filters.
"The best people I ever hired were the ones everyone else passed on. They didn't have the right resume. But they had a fire that the polished candidates didn't."
The lesson from "Shoe Dog" is that great companies are built by people who care so deeply about the product and mission that their passion borders on irrational. Knight didn't try to hire the best business people. He hired the best believers.
